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Return Policy

At ClassRingShop.com we want to make sure your shopping experience is both easy and comfortable. We have taken great measures to ensure that all gold, silver, and custom orders are safe, secure. In addition, as your custom Class Ring source, we guarantee that your merchandise will be enjoyed for years to come.

If you ever have any questions about our School rings please don't hesitate to call us toll-free at 1-888-501-8777 for assistance.

Sales Tax.
Currently, sales tax is only collected on orders shipped to addresses in New York state

Price Match Guarantee

We want you to be 100% satisfied with your purchase. If you find the same product that we sell somewhere else on the Internet for less than what we sell it for, we will try to either beat that price or match it - GUARANTEED.

1. The product must be new (not used) and have the same manufacturer's item number.
(Not the same item number as classringshop.com, the same item number as the manufacturer)
2. Competitor's price must be visible, be a U.S. based company and NOT an auction website.
3. Our low price guarantee does not apply when you use coupons, sales, promotional offers, or discounts.

4. Sorry, we cannot price match on Discontinued or Limited Edition items.

For Low Price Guarantee requests, just contact us via phone at 1-888-501-8777

Return Policy & Guarantee

Lifetime Guarantee on all merchandise
We do offer a lifetime guarantee against normal wear and tear on your School ring. If we do find that your school ring was possibly damaged from any other situation, we can still repair at a charge. Please call us at 1-888-501-8777 for details on how what to do.

We will accept a return of your class ring minus a 30% remelting fee.

-You may return your order within 30 days from the date of shipment.
- All returned items require a RAN (Return Authorization Number).

To receive your RAN and initiate a return, call us at 1-888-501-8777 or info@classringshop.com

Please include the following order information:

Full name, Address, Order Number, Date of purchase, Type of pendant purchased, Problem with order.
We will then give you a Return Authorization Number. This number should be clearly marked on the outside of the package.

Send your item(s), original packing materials, and original invoice to us by an insured courier (UPS or Registered Mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package.

Send your package to:

1140 South Railroad Ave.
Staten Island, NY 10306

Att: RMA Number

All returned items are inspected upon receipt prior to the issuance of any refunds, exchanges or credits. Merchandise that does not match our product data in our records will be returned or refused.

A refund or customer credit (for exchanges) will be issued within 10 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.

For customers who have Free Shipping and would like to return certain merchandise you will incur an additional $8.95 shipping charge to compensate shipping charges.

Ring Sizing Charge of $50 and up depending on the material and size of your ring. Please call 888-501-8777 or email info@classringshop.com for more information.

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